FSTEC Asia News

Be more thoughtful on voice AI names. Convenience stores are coming for your business. And technology isn’t your labor savior. Those are among the biggest takeaways from the annual technology conference.

Operators big and small testified to the transformative benefits of the technology. “I think the restaurant experience is going to look much different,” one attendee said.

The Bottom Line: As chains add more and more technology to get customers through the door, they may want to look at the issues at the coffee shop giant.

The chief digital and technology officer for Taco Bell, KFC, Pizza Hut and Habit Burger & Grill sees a potential "snowball effect" for AI.

Small improvements to things like quote times and order accuracy could go a long way with consumers, data shows.

Restaurants are adding more and more technology in the post-pandemic environment. But it’s not just about making operations fancier. Operators want a return on their investment.

They're coming for the great food and experience. The technology should just make that experience easier to get.